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LANDLORDS HARASSMENT
  > Advice to landlords about tenants harassment


Introduction

Tenants are protected by law against harassment by a landlord or measures to evict them that have not been sanctioned by the courts. Landlords who illegally harass their tenants could find themselves liable for either civil or even criminal sanctions. Conviction of one of these offences is likely to disqualify a Landlord from being considered a `fit and proper person' for the purpose of accreditation or any future system of licensing.


The Protection from Eviction Act (1977)


This act imposes criminal penalties in cases of harassment and unlawful eviction.

It is an offence to evict a residential occupier without a court order unless it is reasonably believed that he no longer lives on the premises. Non-payment of rent may not be considered as reasonable proof, neither is absence from the premises (nor even both together)

Actions by landlords, which would amount to harassment, include the following:

· Removing doors and windows

· Changing the locks

· Disconnecting services etc

· Threats of violence

Section 1 (3A) of the act states `it is an offence for a landlord to commit acts likely to interfere with the peace and comfort of a residential occupier, or to withhold services required for the occupation of the premises, if he knows or has reasonable cause to believe that such conduct is likely to cause the residential occupier to give up occupation of the premises'.

There is no requirement to prove that the landlord intended the occupier to leave.

Local authorities will normally bring actions under this act and if found guilty, a landlord may be imprisoned, fined and compensation may also be given to the tenant.


The Criminal Law Act (1977)


Under section 6(2) of this act it is an offence for anyone `without lawful authority' to use, or threaten to use, violence to gain entry to a property where someone is trying to prevent him from doing so.

The police will normally prosecute a landlord under the Criminal Law Act. However criminal courts are not empowered to order a landlord to allow tenants back into a property.


Civil Proceedings


This course of action is more suited to tenants who may need an injunction to restrain a landlord or to regain possession of a property.

Damages and injunctions are available only in civil proceedings in the county court. To bring proceedings, a `cause of action' is necessary which means that a landlord must be shown to have broken some rule of law by his actions and to have caused the tenant to suffer loss or harm because of this.

The following lists some of the actions possible:

· Breach of the covenant for quiet enjoyment (most actions of harassment and unlawful eviction will breach this)

· Breach of contract in general (any other breach of the tenancy agreement)

· Trespass to land ((landlord enters premises without permission)

· Trespass to the person (e.g. assault/battery)

· Trespass to goods (damaging a tenant's goods/furniture etc.)


Remedies in Civil Proceedings


The basic remedy for breach of contract or tort will be damages, or compensation for loss. These damages can amount to considerable sums of money.

An injunction may be granted to protect a tenant who has either been unlawfully evicted or harassed by a landlord.

For actions under section 27 of the Housing Act (1988), (where a landlord commits acts resulting in a tenant giving up a property) section 28 requires that damages be assessed on the basis of the gain to the landlord, in an attempt to prevent landlords from profiting from their actions.

If a tenant assaults a landlord, a reasonable reduction of damages may be allowed against a landlord who has used unnecessary force in return, thus `taking the law into his own hands'.


Civil Justice - Court Changes


As from 26 April 1999 certain changes to procedures were introduced at county courts. All documents were changed and documents printed prior to this date are now invalid and in no circumstances should be used.

Claims in respect of harassment and illegal eviction have been deemed not suitable for the small claims procedure. Claims up to £15,000 will normally be referred to the new fast track procedure which aims to bring these claims to trial within 30 weeks of being allocated with only a limited amount of pre-trial preparation.

The costs awarded at trial (which will not normally exceed one day) are fixed at no more than £750 for the advocate.

A claim exceeding £15,000 will normally be allocated to the 'multi-track' which is a more flexible procedure where costs are recovered on the traditional standard or indemnity basis.


Nuisance


Noise

The problems of noise coming from an adjoining premise can sometimes be easily overcome by talking to the persons(s) causing it who may not be aware that they are causing a problem.

Sometimes an independent third party can intervene. Details about services in your area can be obtained from Mediation UK (0117 904 6661)

However where informal action fails, action can be taken under the Environmental Protection Act 1990 (as amended by the Noise and Statutory Nuisance Act 1993)

Under sections 80 and 81 of the 1990 act, local authorities have a duty to investigate complaints of noise from premises (land and buildings) and vehicles, machinery or equipment in the street. Noise also included vibration.

What measures can a local authority take?

They can serve an abatement notice imposing all or any of the following requirements:

· Requiring the abatement of the nuisance or prohibiting or restricting its occurrence or recurrence

· Requiring the execution of such works, and the taking of such steps, as may be necessary for those purposes.

Notices are served upon the person responsible for the nuisance or where the nuisance arises from any defect in the structural character, on the owner of the premises.

It is also served on the owner of the premises where the person responsible for the nuisance cannot be found.

You are allowed 21 days to appeal against the notice.

However if the offence is subsequently repeated without reasonable defence, then that person shall then be found to be guilty. If it is a tenant that is causing the nuisance, in this circumstance the Landlord may be able to recover possession of the property under ground 14 of the Housing Act 1996.


Abandonment of a Property


If you suspect that a tenant has abandoned a property, then great care is needed to ensure that you follow the correct steps to establish rightful possession. Too many landlords have entered properties, found them empty, assumed that they have been abandoned only to find that the tenant returns and takes action against them for illegal eviction.

Procedure for dealing with suspected abandonment:

1. Write a letter to the tenant asking them to contact you within seven days. Hand deliver the letter (perhaps with an independent witness present) or send it by registered post

2. Keep a copy of the letter in your document file for that property noting the date and time (where possible) that it was delivered.

3. If the tenant replies, arrange to visit them and ascertain whether they are occupying the property as their principal home (particularly important if they are in receipt of housing benefit). Always ensure that the Housing Benefit office is immediately notified of any change of circumstance

4. If no contact is made by the tenant, arrange to visit the property after seven days, preferably taking an independent witness with you

5. Photograph all rooms and look for any signs of abandonment e.g.

1. Unopened post by the door

2. Empty food cupboards and fridge (or rotting food)

3. Empty wardrobe

4. Personal goods / electrical items missing

All photographs should show address and date (including the front page of the days newspaper is often used where a date cannot be set on a camera). Video cameras are particularly useful as you can also use the audio function to describe the signs of abandonment.

6. Also photograph any signs of damage

7. Speak to neighbours and ask if they have seen either the tenant or anyone else either leaving or entering the property. Note all information and store in the property file.

8. Leave a notice to quit at the property pinned to the door (see section 6 of this handbook). A minimum of 4 weeks notice must be given and the notice must expire on the correct day (i.e. the same date as the tenancy commenced, the date on which the rent is paid on or the day before).

If nothing is heard from the tenant until the date that the notice expires and the above procedure has been followed, then it is reasonable for you to enter the property. If any of the tenant possessions are still in the property, then it is advisable to store them for a further 3 months.
 
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